FAQs

Yes we do! We offer Paypal credit on all purchases over £99 , this has the benefit of 4 months 0% interest, you can choose a plan to suit your needs, to apply just simply click the link on the homepage of the website or google – PayPal credit – and you can apply there.

That’s easy! just follow the PayPal credit link on the website or just simply google – PayPal credit – and you can apply there.

We accept: PayPal, PayPal credit, Debit/Credit card, Google pay, Apple pay or you can request a invoice to pay via bank transfer.

Here at RWS Trade Supplies we are working hard 24/7 to get your orders out to you asap. We have a nationwide delivery service that covers the whole of the UK. We aim to get all of your orders dispatched & delivered within 5 working days after placing your order. If we have any issue meeting that delivery time, one of the team will contact you asap regarding your new delivery date.

Yes! We offer a full nationwide delivery service, if you have any enquiries regarding delivery feel free to contact us.

To get a quote for delivery costs on all of our products below each of their product descriptions there is a shipping calculator that gives you a instant quote, all you need to do is fill out the form with all the necessary information, if you have any issues working the shipping calculator feel free to contact us with any questions.

Yes! if you would like to collect any of our products we are based at Hay-on-wye , Herefordshire. To arrange a collection appointment please follow the link & contact us.

Before any deliveries are sent out the RWS team securely checks all the items over to make sure they are in perfect condition, once checked over we then securely package all the items ready for dispatch. In very rare cases your item might get damaged in transport by the couriers so we do strongly suggest that upon arrival of your delivery that you thoroughly check the item over for any damages that might have been caused while in transport, so if your item has arrived damaged please do not sign for it & inform the delivery driver, he will then take photos etc & then take it back to their depot, but don’t worry you will have the choice of a new replacement item or a partial refund & keep the item, the choice is yours as long as the item has not been signed for, you will have reminders to check the item over they will be in the dispatch email & on top of the pallet packaging there will be a reminder to check the item over. If you have any questions regarding this matter feel free to contact us.

Our delivery service consists of a nationwide pallet distribution service that are delivering non stop monday – friday getting your orders out, the company we use to handle all of our pallet deliveries is pallet track , they are a long running company in the pallet distribution industry that are trusted by many, for all deliveries we will email you once the item has been dispatched, once your pallet has been collected for delivery the pallet track team will contact you & arrange a suitable delivery date.